November 17th, 2002
Despite appearing cold hearted I am in fact quite a softie. I find it difficult to say no. Especially over the phone. In person, yes, I can say no and coat it with smiles to lessen the pain but not over the phone. My smiles are no good to the person on the other end of the line.
I am using broadband right now and though I love it you could say I was initially ‘forced’ into it. A brilliant sales person called up and wouldn’t take no for an answer. And though I ummed and aahed he won me round in the end. Not his fault of course. Not any telemarketers fault. The evil is within.
There are several ways to try and get rid of said telemarketer. The one I try first is “I’ll think about it.” Big mistake. This leads to months of callbacks and more persuasion. It’s best to steer clear of the whole uncertainty angle. This is an indication that you may be interested and their aim will be to push you over that hill. No matter how long it takes.
Next up is the “I can’t afford it right now” trick. With more sympathetic telemarketers you may just get away with that. However, the more astute ones will tell you how it’s only such and such a price, how you can pay over set amount of time, how even minimum wagers could afford it you flipping skinflint! You end up feeling guilty for your stinginess and they have won. Damn.
There is the whole “Saima isn’t at home right now” path. This is tricky as you have to first determine this is a telemarketer calling and not your long lost aunt Kauser. All this before you’ve given away that you are indeed the proposed victim. You could pay your little sister to screen all your calls or use an answering machine for a less costly alternative.
The best way to get rid of them is of course “no” but if I was able to do that I wouldn’t have protection for all my credit cards, membership of a Mystery and Thrillers book club, broadband and an onion slicer.
Posted at 2:36 pm | 13 comments | Category: General